Contact Information
Get in touch with us at Halal Market Online for any inquiries, support, or feedback—we're here to assist you!
E-mail Address
order@halalmarketonline.com
Phone Number
+8615529089657 / +923105601600
Address
Global / Online
Fax
15529089657
People usually ask these
If you wish to cancel your order, please follow these steps: Before Shipment: If your order hasn’t been shipped yet, you can easily cancel it by contacting our customer service team. Please reach out via WhatsApp, WeChat, or email to let us know about the cancellation request. Contact Details: WhatsApp: +8615529089657 / +8613259803515 WeChat ID: Halalmartonline / 15529089657 Email: order@halalmarketonline.com After Shipment: If your order has already been shipped, it may not be possible to cancel it. However, you can still contact us, and we will guide you on how to proceed with the return process once you receive the product. Refunds: If your order is canceled before shipment, a full refund will be issued. For orders that have already been shipped, refunds will depend on the return process, and applicable return fees may apply. For immediate assistance, feel free to contact our support team, and we will do our best to assist you promptly!
If you wish to cancel your order, please follow these steps: Before Shipment: If your order hasn’t been shipped yet, you can easily cancel it by contacting our customer service team. Please reach out via WhatsApp, WeChat, or email to let us know about the cancellation request. Contact Details: WhatsApp: +8615529089657 / +8613259803515 WeChat ID: Halalmartonline / 15529089657 Email: order@halalmarketonline.com After Shipment: If your order has already been shipped, it may not be possible to cancel it. However, you can still contact us, and we will guide you on how to proceed with the return process once you receive the product. Refunds: If your order is canceled before shipment, a full refund will be issued. For orders that have already been shipped, refunds will depend on the return process, and applicable return fees may apply. For immediate assistance, feel free to contact our support team, and we will do our best to assist you promptly!
Shopping with Halal Market Online is simple! Here’s what you need to start purchasing your favorite halal products: 1. Create an Account: To place an order, you first need to register an account with us. This helps us process your orders efficiently and keep you updated with order status and promotions. 2. Choose Your Products: Browse through our wide range of halal-certified products. From groceries and snacks to cosmetics and home essentials, we offer a variety of items to meet your needs. 3. Add to Cart: Once you’ve selected your desired items, add them to your cart. You can review your cart at any time before proceeding to checkout. 4. Provide Your Shipping Information: Ensure your shipping details are accurate to avoid any delays. We deliver to multiple locations, so be sure to enter your address carefully. 5. Make a Secure Payment: We offer a variety of secure payment options to suit your preferences, including credit/debit cards, bank transfers, and online wallets. Choose the method that works best for you. 6. Confirm Your Order: Once your payment is successful, you’ll receive an order confirmation email, and we’ll begin processing your order right away. 7. Wait for Delivery: Sit back and relax while we prepare and ship your order to your doorstep! You’ll receive tracking details to follow your order’s journey. Contact Us: If you have any questions about buying products or need assistance with your order, feel free to reach out to our customer service team: WhatsApp: +8615529089657 / +8613259803515 WeChat ID: Halalmartonline / 15529089657 Email: support@halalmarketonline.com We’re here to help make your shopping experience smooth and easy
Tracking your order with Halal Market Online is simple and convenient! Here’s how you can keep tabs on your order: 1. Check Your Order Confirmation Email: Once your order is confirmed, you’ll receive an email containing your order number and a tracking link (if available). Simply click on the tracking link to view the real-time status of your order. 2. Visit Our Website: Log in to your Halal Market Online account and navigate to the Order History section. You’ll find the tracking information for all your recent orders. 3. Use the Tracking Number: If a tracking number has been provided, use it on the courier’s website (e.g., TCS, Leopards, or Pakistan Post) to track the status and location of your package. 4. Contact Customer Support: If you’re unable to track your order or need assistance, feel free to reach out to our customer support team. We’ll be happy to help you track your order and provide updates. Contact Us: For any order tracking inquiries, please don’t hesitate to contact our team: WhatsApp: +8615529089657 / +8613259803515 WeChat ID: Halalmartonline / 15529089657 Email: support@halalmarketonline.com We’re here to assist you with any questions or concerns regarding your order!
How can I get my money back (Request a Refund)? If you are not completely satisfied with your order, you may be eligible for a refund. Here's how you can request a refund: Eligibility for Refund: Damaged or Defective Products: If the product you received is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Order Cancellation: If you cancel your order before it is shipped, you will receive a full refund. Return and Refund Process: If you change your mind or if there is no fault with the product, please refer to our Returns and Refunds Policy to understand the conditions under which returns are accepted. How to Request a Refund: Contact our customer service team with your order number, product details, and reason for the refund request. You can reach us through: Email: order@halalmarketonline.com WhatsApp: +8615529089657 / +8613259803515 WeChat: Halalmartonline / 15529089657 Refund Process: Once your request is received, we will review the details and confirm the refund eligibility. Refunds will be processed back to the original payment method. This can take 3-7 business days depending on the payment provider. Please note that shipping fees (if applicable) are non-refundable. Return Shipping: If your product is eligible for a return, you will need to send it back to us in its original condition. The return shipping costs are typically the customer’s responsibility unless the return is due to a damaged or incorrect item. Refund Approval: Once the refund is approved and the product is returned (if required), we will process the refund and notify you. The money will be credited back to your original payment method. If you have any questions or need assistance with your refund, feel free to contact us directly at any of the provided communication channels. We are here to assist you!